Why are my email templates not loading in Magento?

Fixing Email Templates Not Loading Issue in Magento

If you are facing the issue of email templates not loading in Magento, follow these steps to resolve it:

  1. Check the file permissions of your email templates. Ensure they are set to the correct values.
  2. Clear the cache in Magento. Sometimes, outdated cache files can cause email templates not to load properly.
  3. Verify that the email templates are correctly configured in the Magento admin panel. Check for any errors or missing information.
  4. Ensure that your email server settings are correct. Test sending a test email to confirm that the server is working properly.
  5. If none of the above steps work, consider reinstalling the email templates or contacting Magento support for further assistance.

By following these steps, you should be able to resolve the issue of email templates not loading in Magento and ensure that your email communications are functioning correctly.

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