Magento Order Email Not Sending: How to Solve

If you are facing the issue of Magento order emails not sending, you are not alone. This problem can be frustrating for both merchants and customers. However, there are a few steps you can take to troubleshoot and resolve this issue.

1. Check Email Configuration

Make sure that your email configuration settings in Magento are correct. Go to Stores > Configuration > Sales > Sales Emails and verify that the email sender and template are set up correctly.

2. Test Email Settings

Send a test email from Magento to check if the email functionality is working. Go to Stores > Configuration > Advanced > System > Mail Sending Settings and enter a test email address to send a test email.

3. Check Server Settings

Ensure that your server is configured to send emails. Contact your hosting provider to verify that the email server is properly set up and not blacklisted.

4. Clear Cache and Reindex

Clear the Magento cache and reindex all data. Sometimes, outdated cache or indexing issues can cause problems with email sending. Go to System > Tools > Cache Management to clear the cache and reindex data.

5. Check Spam Folders

Ask your customers to check their spam or junk folders for the order confirmation emails. Sometimes, emails can be marked as spam by email providers.

6. Use SMTP Extension

If all else fails, consider using an SMTP extension for Magento. This can help bypass server email issues and ensure that emails are sent through a reliable SMTP server.

By following these steps, you should be able to troubleshoot and resolve the issue of Magento order emails not sending. If the problem persists, consider seeking help from a Magento developer or support team.